At LOUS Supplies Shop (“we”, “us”, or “our”), we prioritize the privacy and security of our professional clients in facility management, brewery operations, and industrial supply procurement. This Privacy Policy outlines how we collect, use, and protect your information when you use our services at loussupplies.com.
1. Information We Collect
To provide our industrial-grade products and services, we collect:
- Business Account Information: Company name, tax ID, authorized user details, and procurement department contacts for facility management teams
- Transaction Data: Payment details (processed securely), order history for athletic field supplies, brewery equipment, and bulk material handling purchases
- Operational Data: Shipping requirements, delivery schedules, and volume discount qualifications
- Technical Data: IP addresses, browser type, and device information for security monitoring
- Communication Records: Correspondence regarding high-value equipment orders or safety supply inquiries
2. How We Use Your Information
We employ your data exclusively for professional supply chain purposes:
- Process transactions for brewery/winemaking equipment and facility supplies with enterprise-grade security
- Manage business accounts with multi-user access for athletic department teams
- Implement volume discount processing for bulk material handling orders
- Secure global shipping operations (excluding restricted Asian regions)
- Enhance procurement efficiency through scheduled delivery features
- Comply with industrial equipment sales regulations and municipal facility requirements
3. Data Sharing & Disclosure
We maintain strict confidentiality, sharing information only when essential:
- Payment Processors: Visa, MasterCard, JCB, and PayPal for transaction authorization
- Logistics Partners: Only shipping details necessary for delivery of safety supplies or field maintenance products
- Legal Compliance: When required by law for industrial equipment sales or facility management regulations
- Business Transfers: In case of company restructuring, with continued protection of brewery professionals’ data
4. Data Storage & Security
We implement military-grade protections for your procurement data:
- 256-bit SSL encryption for all transactions (including high-value winemaking equipment purchases)
- Tokenization of payment data – we never store complete card details on our servers
- Secure storage of business account information with role-based access controls
- Regular security audits meeting industrial supply chain standards
5. Your Professional Rights
Facility managers and brewery operators have the right to:
- Access and update business account information
- Receive transaction records for safety supply procurement
- Request deletion of non-essential operational data (subject to legal retention requirements)
- Opt-out of non-critical communications while maintaining order status alerts
- Designate authorized users within your organization’s procurement team
6. Cookies & Tracking Technologies
We use essential technologies to maintain industrial procurement efficiency:
- Session Cookies: Maintain your secure checkout process for time-sensitive orders
- Analytics Cookies: Improve our product offerings for facility professionals (with opt-out available)
- Preference Cookies: Remember your brewery equipment specifications and bulk order preferences
- Security Tokens: Protect against fraud in material handling equipment transactions
7. International Data Transfers
For global clients (excluding some Asian regions), we ensure:
- Standard Contractual Clauses for EU/UK data transfers
- Compliance with local industrial equipment sales regulations
- Regional data centers where operationally feasible
8. Policy Updates
We will notify business account holders of material changes affecting facility supply procurement at least 30 days in advance via registered email.
Contact Our Compliance Team
For brewery professionals, facility managers, or athletic departments with privacy inquiries:
Email: [email protected]
Physical Address: 4050 Pheasant Ridge Road, Philadelphia, US 19135
